Community Guidelines

How do I start earning on Vertuk?
To start earning on Vertuk, please do the following:
  • Add your bank account that is in your own name
  • The bank account should be in the same country as the country that issued the verified photo ID of the CreatorAs an alternate payout method, you can add a verified e-wallet
  • Make sure your account is verified
  • Make sure you have set your subscription price
Note: You may be unable to set a subscription price until your account has been verified.

Payouts

The available payout methods are determined by your location.
Your Dashboard page will display your Payout Request, Pending Balance, and Earnings.
The Pending Balance is the amount that you have earned before withdrawal.. Your earnings become available for withdrawal from the Current Balance on a 7-day rolling basis. Payouts  take a  minimum 7 working days, Bank charges will be extra.

Please note: if a Fan seeks or causes a refund or a chargeback and is successful, you will see an Adjustment in your Statements page for the amount. The Status column on the statement page will indicate if any earnings were reversed or adjusted.

All withdrawal requests and bank payouts are processed immediately and will appear within 3-5 business days


Why subscribe
Subscribing to a Creator gives you exclusive access to private content being posted by that Creator and gives you access to be able to communicate with them directly via the direct messages interface (DM).
OnlyFans releases new features regularly.

Finding a profile
There are two search functionalities available.
  1. Once you have subscribed to an account, paid or free, and have an interaction with a model, a search icon will appear on your Home page.
  2. If you know the exact username of the person you are looking for, you can find them by going to vertuk.com/
I’m unable to subscribe to an account
In order to successfully subscribe to a Creator account, the following must be completed:
  • Verify your email
  • Use an up-to-date web browser
  • Link a valid credit card in your account.
Chargebacks / Credit Card Disputes
If a User seeks a chargeback or dispute from their credit card company, the User’s access to OnlyFans may be discontinued or limited. If you believe your account has been limited in error, please contact support. 
Any amounts that Users seek to refund or chargeback will be reported to the Creator and will be removed from the Creator’s income.

Auto-renewal subscriptions
Subscriptions are set to auto-renew by default. Free trial subscriptions are not set to auto-renew by default. 
Subscriptions may not auto-renew if:
  • Your credit card was declined
  • If the subscription price has increased
  • Auto-renew was disabled by you.
Please review your account, make sure you have a valid credit card added and try to subscribe again.

Accepted payment methods
Accepted:
  • Visa/MasterCard
  • Discover
  • Maestro/ Debit cards
  • Some Prepaid Visa cards
Not accepted:
  • Prepaid cards 
  • Gift cards
  • PayPal
Transactions / Charges
Our prices appear in USD/INR only. The currency conversion is done at the bank level and not by vertuk.com. 
All credit card charges are in USD/INR. We use a secure and encrypted third-party payment processor to complete transactions.
You may need to confirm your purchase with additional temporary verification code or SMS code during the billing process.
3D Secure
3D secure checkout is an additional authentication step for online payments to ensure that your credit card is not stolen.
You will be prompted by either: "Verified by Visa" or "MasterCard SecureCode" to confirm your purchase with an additional temporary verification code or SMS code.  If your card is unable to be authenticated, your charge may be declined or fail.

Failed charges
Failed Transactions may be due to:
  • Incorrectly entered credit card details by you
  • Insufficient funds in your account
  • Incorrect address, zip code or postal code details entered by you
  • Reaching your daily limit set on your account bycvertuk
    • Please try again tomorrow, limits reset daily
  • A limit for internet transactions set by your bank or credit card provider. We are unable to provide further information if your banking institution is blocking your purchases. You should inquire with the issuer of your card. 
  • If you have used a proxy or VPN to access OnlyFans, your bank may have an IP verification system that may restrict your purchases. You will need to contact your bank to see why your card was declined.
Tip not working
If you attempted to send a tip and received one of the following errors:
  • Card not accepted
  • Enter another card
  • Successful liability shift for enrolled card is required
  • Transaction could not be processed at this time.
     
Then tips may not work due to one of the following reasons:
  • Incorrectly entered credit card details by you
  • Insufficient funds in your account
  • Incorrect address, zip code or postal code details entered by you
  • Reaching your daily limit set on your account by OnlyFans
    • Please try again tomorrow, limits reset daily
  • A limit for internet transactions set by your bank or credit card provider. We are unable to provide further information if your banking institution is blocking your purchases.  You should inquire with the issuer of your card. 
  • If you have used a proxy or VPN to access OnlyFans, your bank may have an IP verification system that may restrict your purchases. You will need to contact your bank to see why your card was declined.
Tipped incorrect amount
We are unable to issue refunds for:
  • Private Messages
  • Paid Posts
  • Tips
A Fan may try to contact the Creator directly with regard to this issue.

Content not received
What can a Fan do if they tip for a video or send a tip but the Creator does not provide the desired content?
Unfortunately, we are unable to issue a refund in these circumstances. Private messages and tips are voluntary contributions. Vertuk is a social network and our Creators are fully responsible for their own content. Vertuk cannot guarantee any particular activity nor influence the Creator’s decisions to manage their content.
A Fan may try to contact the Creator directly with regard to this issue.

Maximum tips / daily limits
The maximum single tip amount is $1 for new users and $500 for users who have been on the platform for more than 4 months.

How does vertuk transaction appear on my credit card statement?
The credit card descriptors will say: "vertuk"  in the descriptor.